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Company Policy's

Payment information 

Pay Pal, Amazon payments and stripe is the preferred method of payment. 

We are people friendly... If you receive incorrect products, or items that are defective in any way, please let us know. We will make every attempt to resolve any issue with our customers. If you are unhappy, we are unhappy as well. 

Until we resolve your issue, we will not complete any new or future orders from you until you are satisfied. Privacy Your privacy is extremely important to us, your E-mail and Personal information will NEVER be sold or given away. 

Statistical Tracking 

Our statistics page counters are used ONLY to see how a customer found our website, it helps us to better answer questions and for giving samples with a purchase. 

Safety 

Friendly Fumes is committed to product quality and safety.

Shipping Information 

 Please Note: Current crafting time for candles is 5-8 days. Orders ship in 2-3 business days thereafter. We ship both by UPS Ground and USPS Priority Mail. Fragrance oils, and all liquid products will ship UPS Ground. Contact us for all other orders. We cannot be held responsible for damage caused in shipment or lost packages. If you desire to insure your products, please contact us. Fragrance oils and essential oils are not returnable, please order the smallest amount to test in your products. WE ARE NOT RESPONSIBLE FOR THE PRODUCTS YOU MAKE. 
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